🔬 BME Toolkit

Interactive books, RCA tools, and games for Biomedical Equipment Engineers – especially those working with lab equipment.

🧰 RCA Toolkit

7 root‑cause analysis templates (5‑Why, Fishbone, A3, …). Installable PWA, offline support.

📖 The Art of Precision

Interactive problem‑solving & RCA book based on Problem Solving 101 and Think Smarter.

🕹️ SystemQuest: The Lab Detective

A game that teaches systems thinking through lab equipment failures.

🤝 From Service Engineer to Trusted Advisor

Mindset shift, trust equation, and strategic communication for BMEs.

⚖️ The Right Choice: Ethics for BMEs

Real‑world grey zones, the 4‑question compass, and a 30‑day ethical habit challenge.

🤝 The Human Interface: Customer Service for BMEs

Phone etiquette, complaint handling, F.O.R.D. rapport, L.A.S.T. method, and a 30‑day mastery plan.

☣️ Safety First: The Contamination Zone

A choose‑your‑own‑adventure biohazard simulation. Learn proper PPE, sharps disposal, and decontamination protocols.